How Does Oberlo Work

How Does Oberlo Work with Aliexpress & Shopify Dropshipping

In recent years, dropshippers who need assistance have been turning to a piece of software called Oberlo. It makes the process of placing product orders and processing those orders much easier.

What makes dropshipping so popular?

This review of Oberlo will concentrate on the primary features that have contributed to the platform’s meteoric rise in popularity among business owners who engage in dropshipping all over the world. In addition to that, we will go over how to use it to expand dropshipping businesses.

What exactly is Oberlo?

Dropshippers have an easier time searching for products, adding them to their shop, and shipping them directly to their customers thanks to Oberlo’s integration with AliExpress and Shopify. In addition to making it simple to manage your dropshipping business, Oberlo gives you a wide range of options for customising your storefront.

Oberlo is much more than just a plugin for Shopify. In addition to that, it provides a selection of blogs, vlogs, and online courses. Even proprietors of dropshipping shops can take advantage of coaching services. Live chat and email support are both available around the clock, seven days a week, contributing to the superior quality of the customer service provided.

In the year 2015, a group of close friends established Oberlo. It has achieved sales of over one hundred million units. The product descriptions, images, and prices can all be modified with Oberlo, which is just one of the many customization options that are available.

The Oberlo starting plan is completely free, but you have the option to upgrade to one that costs $79.90 per month. The first thirty days of using Oberlo are completely free. As long as your company requires it, you are free to charge whatever price you want to use Oberlo. It is simple to determine the level of support and features that is suitable for your requirements, taking into account the number of orders that you will probably fulfil in a given month.

Read This If You Want to Know How to Start an Aliexpress Dropshipping Store! Free Guide and Tutorial

Key components of the Oberlo dropshipping platform

You can import products from AliExpress directly into your Shopify store with the help of Oberlo’s many features, which make this process very simple. You can make the process even easier by downloading the Chrome extension, which is available even if your plan is free.

The free plan comes with all of these features already built in. They will make it possible for you to operate your dropshipping business with greater ease and effectiveness than you have ever experienced before. When you upgrade your Oberlo subscription, you’ll be eligible for even more perks and benefits.

AliExpress makes it simple to import products from other retailers.

Even though it is not an eCommerce platform, Oberlo serves as an essential link between your online store and the various suppliers you work with. Only AliExpress is supported by Oberlo at this time. Customers have the ability to import products directly from AliExpress into their Shopify stores, where they can then sell the products to customers.

Customize product details

After you have added products to your import list in Oberlo, you will have the ability to make changes to those products. It is simple to import products from AliExpress, after which you can modify the specifics so that they fit in with the voice or image of your online store. In order to improve your search engine optimization, you can modify both the title and the product description.

Automatic updates to the inventory.

Even with the most basic subscription, Oberlo is able to provide you with automatic updates to your online shop’s inventory. There will be no need for you to keep the inventory reports up to date or monitor them. Your clients will never place an order for a product that is out of stock if they have a choice.

Also Read: A Comparison of the Most Notable Features Between Zendrop and EPROLO

The prices of individual products can be changed en masse using Oberlo, and inventory levels can be automatically updated. This could mean raising or lowering prices to correspond with demand, or it could mean doing either of those things temporarily during a sale.

You’ll need to upgrade to the Free Plan in order to track shipments and make sales. This enables you to monitor the progress of packages as they are transported from the seller to the purchaser and provides accurate shipping times to your customers.

In addition, Oberlo provides its Pro and Basic members with their own specialised expense dashboards. This enables you to monitor both your sales and your earnings in a single location.

Designed with a global audience in mind

In addition to being compatible with a wide variety of languages and currencies, Oberlo also supports international shipping. This gives you the opportunity to buy and sell items from all over the world. The following languages are currently supported by Oberlo: English (English), French, Italian, German, Portuguese, and Spanish.

At this time, only U.S. dollars can be used for the importation of goods. You can modify the settings on your Shopify website to give you the ability to transact business in any currency you choose.

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Utilizing Analytics, you can monitor how far your Shopify store has come.

When using Oberlo, adding new products to an online store is quick and easy. Additionally, it provides you with analytics tools that will assist you in operating your e-commerce dropshipping business in a more effective manner. These tools make it possible for you to keep tabs on your sales, revenues, and costs, freeing up your attention to focus on running your business and ensuring that your customers are satisfied.

You should also read about the truth behind drop shipping and how the business model operates.

An Overview of Oberlo and Instructions for Using Oberlo

The user experience on Oberlo was prioritised during its development. The user interface and the controls are both straightforward, which makes it very easy to get started using it.

You will be able to begin browsing the Oberlo marketplace once you have selected the most suitable payment plan for your needs.

You have the ability to search for products on AliExpress.

You should add items to your order for importation.

Change descriptions.

Fulfill all orders

You can send your products quickly and easily by using the Oberlo app.

When a supplier has been validated, a check in an orange box will appear next to their listing on the.

AliExpress Suppliers

AliExpress provides the option for dropshipping business owners to add products directly to their online stores from the AliExpress marketplace. Since Oberlo does not perform vendor vetting, you will need to do your own research before making a purchase from AliExpress to ensure that the seller is reliable and legitimate. Before adding products from AliExpress, check the feedback from previous buyers and double check the shipping details.

Bringing Goods Into The Country

On the main page of the Oberlo marketplace as well as the product description, there will be a blue button that says “Add to Import List” next to each and every item for sale there. Simply import the product by clicking this button, and then customise it as needed.

You are permitted to import up to 500 products per month using the Free Plan. Even if you exceed these limits, Oberlo will continue to function normally. You will, however, be required to fill out the order data whenever you purchase a product from this website.

You Should Also Read About the 8 Best Alternatives to Oberlo for Shopify Dropshipping.

The Pro Plan allows for an increased number of orders to be placed and comes with a number of additional perks that are not included in the Basic Plan. For owners of eCommerce businesses, Oberlo provides many helpful features, such as shipment tracking and multiple staff accounts that can be shared. This review of Oberlo will also enlighten you regarding a great number of additional advantages.

Tutorial on how to make use of the Oberlo Chrome Extension

As part of our ongoing review of Oberlo, we have now included a new section on the dropshipping extension that Oberlo has developed for Google Chrome. Each and every one of Oberlo’s pricing tiers comes standard with this extension. It is very simple to set up and has a friendly user interface.

You can begin importing products from AliExpress as soon as the extension has been installed, which can be done by visiting the app store for Google Chrome. When you are on a page that contains products that can be used, the icon for the extension will change from grey to blue. You can do this by clicking the blue button that says “add to Oberlo.”

Setting prices

After you have located the products that you want to sell, you can then use Oberlo to personalise the products and set the prices for them.

You can do this by hand by going to the import page and selecting the “Variants” option from the drop-down menu there. In this section, you will be able to view the prices that have already been established for each item as well as make any necessary adjustments.

Simply by pressing the “alter all price” button located on this tab, you will be able to make significant modifications to the Oberlo pricing structure. You are able to make adjustments to the price of any product, as well as enter a multiplier. This is especially helpful if you have a discount of thirty percent available to you.

Also Read: How to Start Your Own Dropshipping Business Selling Wooden Watches?

How Do I Fulfill Orders on Shopify Using Oberlo While Dropshipping From AliExpress?

Oberlo is not simply an e-commerce platform into which you have imported your products; rather, it is much more than that. It will also assist you with customer support, such as order fulfilment management and order fulfilment, among other customer support-related tasks.

When a customer places an order, that order will appear in the “Orders” section of Oberlo with the status “unfulfilled.” The goods will be accompanied by a button labelled “Order Products,” which will be displayed. Simply put in your order with the vendor by clicking on this button.

The shipping information and product details will be populated by Oberlo in an automated fashion. If an order has been marked as fulfilled but does not have a tracking code, Oberlo will automatically fill in the shipping and product infomation for the order.

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When you upgrade to the Basic Plan, Oberlo will be able to assist you with placing bulk orders. Because of this, you are able to place a single order for multiple products and send it to different customers.

All of the shipping and product details will be completed by Oberlo. Simply enter your billing and payment information, and you’ll be good to go.

Shipment tracking is included as part of the Oberlo Pro Subscription for dropshipping products. This guarantees that both you and your customers are aware of the precise location of your product at all times.

Cancelling of existing orders

Customers have the ability to easily cancel orders or change their minds about products when using Oberlo. Proceed to the order page for your Shopify store. By selecting the “more” option in the dropdown menu, you will have the ability to cancel an order. After that, select “cancel order fulfilment” and “void label” from the drop-down menus. This will result in Oberlo being updated on its own automatically.

Shopify and Oberlo’s Return Policy for Dropshipping Customers
At some point in time, every proprietor of a commercial enterprise will be forced to deal with customer refunds and returns. Read the terms and conditions very carefully so that you can avoid having to take money out of your pocket.

In accordance with the terms and conditions outlined by Oberlo, Oberlo suppliers are not required to accept returns. Nevertheless, they will make refunds available in the following circumstances:

It appears like the wrong item was shipped. This includes things like the incorrect model, colour, or size being shipped to the customer.
The shipment was already damaged when it was delivered.
It was of an extremely low quality.
The object went missing and was never recovered.
The estimated amount of time for delivery has been exceeded.
In the first three scenarios, it is up to the buyer to provide evidence that they are eligible for a refund.
Dropshipping is an option available through AliExpress. Please read the Buyer Protection Policy in order to obtain specific information regarding your options regarding refunds and returns. According to this policy, customers have the legal right to demand a refund in the event that the products they ordered are not as advertised or if they are not delivered on the promised date.

Returns and refunds are a necessary part of running an online business. Managing returns and refunds for placed orders may be a challenging and time-consuming endeavour. There are several guidelines you can adhere to in order to more effectively manage your orders and refunds.

Gain an understanding of the procedures followed by your provider.

Some AliExpress suppliers do not accept returns. Make sure that you have read over the return policies of your provider before you start offering returns to your consumers. You can alternatively take advantage of the buyer protection that AliExpress provides, which entitles you to a return. AliExpress has a page dedicated to buyer protection where you may get additional information.

Check Out This Article, Too: How to Get Started with Dropshipping International Shipping!
You can still provide customers with the option to return items even if your supplier does not permit it by agreeing to accept returns at your site. If one of your customers wants to return an item that has been purchased from you and is in satisfactory condition, you can agree to take it back and then sell it to another one of your customers.

Establish a policy for returns and refunds.

Customers will find it much simpler to submit a request for a refund or return if your website clearly outlines your refund and return procedures. You have the ability to create a policy on AliExpress and then adjust the wording so that it is consistent with the one your supplier uses.

Contact your AliExpress supplier or file a dispute
Contact your AliExpress provider if you have any questions regarding your order. If you are unable to come to an agreement with your supplier over a mutually satisfactory solution, you have the option of filing a dispute with AliExpress. You have the right to seek images from the consumer to support your claim of a damaged or incorrectly described product that was shipped to you.
Utilize the application for Returns Management System.
If you have a high volume of client returns, you might want to look into using a third-party tool such as the Refunds Management System. With the help of this application, you will be able to design unique refund and return forms for your online store, enabling customers to submit their requests. You will then be able to manage all of your returns and refunds from a single location.

Customer service in regard to Oberlo Review

Because it conducts all of its business online, Oberlo does not have a phone number that customers can call. The vast majority of people who run online stores will believe that this is sufficient, although others may find it more convenient to include a phone number.

Read on for another quiz question: how well do you know your dropshipping costs?
They do include a live chat function, and employees are available seven days a week, 24 hours a day to assist you with your questions and concerns. You can send an email to the support team at to get in touch with them. On the other hand, live chat is both quicker and more effective.

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Despite the fact that it took longer than anticipated for the chatbot to respond to our questions, we found it to be really helpful and intelligent.

Customers appear to have had an almost universally positive experience while interacting with the Oberlo customer service personnel, at least according to the reviews of the company. When you consider that Oberlo is a company that is expanding at a quick rate, this is quite an accomplishment.

How much does it cost to use Oberlo?

The cost of the services provided by this software will range from free to very expensive, depending on the size of your business and how much money you have available. The fundamental plan is completely free, and it incorporates all of the essential dropshipping tools.

Other dropshipping expenses, such as Shopify fees, domain registration fees, and marketing and social media charges are not included in these costs.

Starter Plan: Free
The free starting plan that Oberlo provides is an excellent option for getting started with the company. This package is great for small dropshipping businesses because it includes all of the main Oberlo features, such as automatic order processing, sales reports, and an extension for the Chrome web browser.

The Oberlo Start Package comes with a wide variety of incredible dropshipping features, including the following:

It is possible to import up to 500 different products.
You are allowed to place a maximum of 50 orders.
synchronising the products every day.
With just one click, your order will be processed.
There are also ongoing automatic updates to the inventory.
It is possible to import tracking numbers from AliExpress automatically.
Prices and markups are changed in real time automatically.
You can easily switch product providers with only the click of a button.
Detailed accounts of revenue and profitability
Features to resolve disagreements
The Oberlo extension can be added to the Chrome web browser.
You are able to enrol in two online classes through LevelUp.
eBooks and instructions provided by Oberlo, in addition to customer service via email and blog posts, are all available to you.
Also Read about the 8 Free and Best Alternatives to Alidropship and Other Competitors Here.
Standard Plan, which costs $29.90 per month
You can sell up to 10,000 products through your Shopify store if you upgrade to the Basic plan, which comes with all of the perks of the beginning plan and costs $29.90 per month. You also receive a free subscription, in addition to a tonne of additional benefits.

The starting package provides you with everything need to get things rolling.
There could be as many as 10,000 different goods to choose from.
You are allowed to place a maximum of 500 orders in each calendar month.
You are able to map a variety of data types with the help of variant mapping.
Prices of products determined by computers.
The products’ statistics are presented below.
Ordering in large quantities is an option.
Real-time tracking and monitoring of the status of shipments
You can become an affiliate by joining the Oberlo network.
You will not be charged for access to Oberlo’s training resources.
Coaching and “Real Talks” are two services that are provided by Oberlo counsellors.
Review of Oberlo, Including Pros and Cons
You are able to design your Oberlo account to match the dropshipping requirements of your particular business and choose from a variety of pricing tiers and service access options provided by Oberlo. The fact that Oberlo can only integrate with AliExpress and Shopify is commonly considered to be one of the platform’s most significant limitations. Because they are the most popular online businesses and suppliers, this is only a small issue for the vast majority of dropshippers.

Oberlo Review: Pros

You will receive a free trial period of thirty days in addition to a plan that may be renewed indefinitely.
The integration with Shopify is operational and available right away.
Facilitating the rapid and risk-free importation of goods
Modern dashboard and user-friendly design.
Excellent mobile application with a helpful Chrome addon.
Order processing and fulfilment that is fully automated.
synchronising the products every day.
You have the potential to develop further.
You can access a number of learning materials, including video lessons, online coaching, and even online courses.
Products are able to be personalised with little effort.
You are able to discover and replace suppliers based on the quality of their products and how quickly they supply those products.
Find out what’s trending right now.
Outstanding service to the customer.
You can utilise the filters provided by ePacket to locate the vendors who offer the quickest shipping alternatives.
Also Read this article to learn how to dropship from AliExpress. Useful Advice
Review of Oberlo: Downsides

There is currently no compatibility with other eCommerce platforms. Shopify is the only platform that gives users the ability to open their own stores.
Even if you use the internal market, the only products that can be imported are those sold on AliExpress.
If your company is in the “Bestsellers” category, then you can have an advantage over the competition.
Oberlo might place restrictions on some products, but not all of them.